Well we’ve described HOW things are happening. OK, nice picture, but what’s the benefit ? uses standardised (ultra simplified symbols see BPMN process modeling).
the flow is detailed using a process breakdown structure.we have translated a picture into a standard process flow.Translating the above scheme into a business process diagram using BPMN symbols: Using BPMN we are able to exchange information amongst all involved parties in a very simple way. Therefore since 1990 (or even earlier) effort has been put together to standardise process documeting.īPMN (Business Process Management Notation language) owns all capabilities to express the flow of each action at no matter what level of the organisation. I take as example a simple order process:Įxchanging this simple picture to different persons (production managers, sales responsibles, transportation leaders, IT-guys) makes plenty room for mis interpretation. Starting from the top: how to express HOW we are doing things in our organisation. There are a lot of tools available (even plain word documents will do).īut the main essence is to communicate what’s going on in your organisation about basic pillars: If you can not manage it, you can not improve your processes !.If you can not control it, you can not manage your processes.If you can not measure it, you can not control your processes.When it comes to documenting processes I’m using a very straight forward technique based upon a “best practice” standardised notation symbols.
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